How Much is BetterHelp? Financial Considerations For Online Therapy

Medically reviewed by Melissa Guarnaccia, LCSW
Updated September 9th, 2025 by BetterHelp Editorial Team

BetterHelp provides affordable online therapy services to improve mental health and well-being. Costs may vary depending on factors like therapist availability and location, and there may be financial aid available. BetterHelp therapy sessions are billed weekly or every four weeks at a flat rate. A subscription includes one live session per week and additional asynchronous chat support.  

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What is online therapy through BetterHelp? 

BetterHelp therapy typically costs between $70 and $100 a week. Subscription pricing is based on factors such as your location, referral source, preferences, therapist availability and any applicable discounts or promotions that might apply. These costs may compare to the co-pay and coinsurance costs of in-person therapy with health insurance. 

Online therapy has been shown to improve mental health and well-being. Mental health professionals on the BetterHelp platform can consider a person’s overall mental health and offer assistance by: 

  • Providing advice for improving self-esteem
  • Teaching self-care strategies
  • Supporting mental health improvement 
  • Implementing talk therapy techniques 

How much is BetterHelp? 

How much BetterHelp costs may vary based on therapist availability, location, and other factors. Some general guidelines for cost and billing-related matters are highlighted below. 

What does BetterHelp cost? 

BetterHelp therapy typically costs between $70 and $100 a week. Subscription pricing is based on factors such as your location, referral source, preferences, therapist availability and any applicable discounts or promotions that might apply. These costs may compare to the co-pay and coinsurance costs of in-person therapy with health insurance. 

How often am I billed? 

Billing through BetterHelp occurs weekly or every four weeks. This results in a cost per billing cycle of between $280 and $400. Subscription pricing is based on factors such as your location, referral source, preferences, therapist availability and any applicable discounts or promotions that might apply. Each week includes one live session with a therapist and asynchronous in-app messaging as needed. 

Cancellation policy 

For individuals seeking therapy through BetterHelp, it may be important to know that you can cancel your mental health care subscription at any time with no penalty. It is also possible to change therapists as often as needed to find a good fit. 

How do therapist availability, location, and other factors influence BetterHelp cost? 

One of the benefits of therapy through BetterHelp is that you pay a flat weekly rate, making the cost predictable. BetterHelp costs may be impacted by several factors. 

Flat rate mental health care based on therapist availability and location 

Your specific flat rate may be impacted by therapist availability and location. To discover your exact rate, you can complete the getting started survey.  

How much is BetterHelp with financial assistance options?

For individuals who cannot afford therapy through BetterHelp, there may be options for discounts or financial aid. In some cases, users may attend therapy less frequently to lower costs.    

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Does BetterHelp accept insurance?

BetterHelp is working with select insurance carriers to join their network. Some therapists on the BetterHelp platform now accept insurance (state-limited). Until then, the flexible subscription model continues to be an option to receive quality care from an extensive therapist network. The cost of a weekly therapy session may compare to the co-pays and coinsurance through major insurance providers. For those without insurance coverage for mental health, BetterHelp can be a more affordable option. 

Another possible option to help manage the costs of mental health care is to use an HSA or FSA. An FSA or HSA can use pre-tax income to help you save on health care. BetterHelp accepts HSA/FSA cards and is recognized as an eligible expense by most HSA/FSA providers.    

Benefits and limitations of online therapy 

Online therapy through audio or video sessions can have many benefits when compared with in-person therapy. Some of these benefits may include: 

  • Increased availability and convenience
  • Flexible scheduling 
  • Increased comfort and discretion
  • Wider choice of therapists
  • Affordability
  • Multiple options for communication
  • Continuity of care

While online therapy through BetterHelp can be effective and efficient, it may also have limitations. BetterHelp therapists can provide talk therapy and implement mental health improvement strategies; however, they cannot diagnose mental health conditions. Additionally, psychotherapists cannot prescribe medication or provide medication management services. 

How can I connect with therapists on BetterHelp?

Connecting with therapists on BetterHelp can be a quick and simple process. In many cases, you can be matched with a therapist within 24 to 48 hours. 

How to start online therapy on BetterHelp

Getting connected with a therapist on BetterHelp starts with taking an online questionnaire to determine your preferences and therapy needs. After answering a few questions, you can then be matched with a therapist. Alternatively, you can browse through therapist profiles yourself to find one that meets your needs. 

Video sessions 

Video sessions offer a face-to-face option in a virtual environment, which can allow a therapist to read both verbal and non-verbal cues. For effective video sessions, patients will need a reliable internet connection and personal device with camera and microphone. 

Audio sessions

BetterHelp also offers therapy through audio-only options. These can occur over the phone and may be helpful for people without a reliable internet connection. 

Messaging with licensed therapists

Another feature included with a BetterHelp subscription is the ability to message your therapist at any time. Although therapists may only respond when available, messaging can allow for continual support between sessions. 

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How effective is online therapy and mental health care? 

Online therapy has been shown to be highly effective at managing various mental health challenges and improving an individual’s overall well-being. In a virtual environment, a therapist can use a wide range of evidence-based approaches and techniques to improve mental health. They can also provide advice and guidance to help you manage life’s challenges. 

Perhaps one of the main benefits of online therapy is the large pool of therapists. Online therapy allows you to receive care from professionals without location restraints, rather than being limited to those in your local area. This means that no matter where you live, you can find a therapist who fits your needs. 

Takeaway

Therapy through BetterHelp can be an effective and affordable way to receive mental health care. Costs through BetterHelp are typically comparable to insurance co-pays. Connecting with a therapist online can be a simple and quick process, allowing you to get the support you need when you need it.
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